Why haven't I been invited to take part in promotions?
We apologise for any disappointment, promotions are not always available for all Players at all times. However, you can still take part in our Daily Free Games and any in game offers, like extra Bingo Tickets.
If a promotion isn’t currently available to you, it is either because:
- We have concerns regarding your patterns of play, and we have a regulatory obligation not to make this promotion available to you. In the meantime, we recommend visiting our Responsible Gambling page.
- You are not invited to participate in this promotion. In this case, if you already opted into a promotion on a previous day, you are eligible to continue to participate in that day’s promotion, and you will receive any prize/reward for which you qualify for under that day’s promotion. You may still be eligible to participate in promotions made available on future days.
For more information on our Responsible Gambling page, please click here.