What are Joy Points?
There's nothing like earning Points for doing something you love! Joy Points are Loyalty Points unique to Jackpotjoy. Get involved and build them up whilst winning on our games, and then enjoy them as cash!
How do I earn Joy Points?
You start earning Joy Points when you win certain amounts on the games, and they're added automatically to your Joy Points balance. They're worth 1p each, and you can earn one for each £5 won on Bingo, or £20 won on most other games (Including Live Dealer).
Is there a limit to the amount of Joy Points I can earn?
No, there's no limits to how many Joy Points you can earn! Happy days!
How do I convert Joy Points?
To convert your Joy Points on any device, you just need to log in and click the three lines in the top left-hand corner to open the Menu and go to My Account> Convert Points.
On all devices you'll see the total Joy Points balance and the 'slider' to convert them. Click on the slider and drag it to the right to choose an amount to convert and then click 'Convert now'.
The cash equivalent of the Joy Points that you will convert will go straight onto your balance to enjoy! For example, convert 50 points and you get 50p to play with.
Is there a minimum conversion amount?
The great news is there's now no minimum amount you need to convert. Those pennies make the pounds so you can convert as little as 1 point!
How much are Joy Points worth?
Joy Points are worth 1p each if you change them into cash.
Do Joy Points expire?
Your Joy Points will expire if you do not earn one within 90 days. If you do not win a Joy Point in a 90 day period, all of your points will expire. This is to ensure that our active players are being rewarded for their loyalty.