What if I haven't received the password reset email?
If you haven't received this email from us:
- Please check your spam/junk folder as sometimes your email provider can flag this as spam.
- You can also add us to safe senders, click here for instructions on how to do so.
- Check that you have entered the correct domain name (gmail or googlemail, yahoo or ymail for example)
- Check that your date of birth and email were both entered correctly