How do I stop scam emails & phishing fraudsters?
We take your security very seriously and work hard to ensure your private details are protected. To achieve this, we use firewalls and heavy encryptions. Only you have access to your information through logging in to your account.
Don't give your personal information out as a reply to any suspicious emails. Ours are always safe, but if you're not sure don't take the risk. The best response when you receive such an email is either to delete or forward it, (without clicking any links) to our Customer Support Team and we will investigate the origin.
We never ask for your password or full payment details via email. Phishing emails are illegal but working together we can help safeguard your information.
Fraudsters probably won't use your name
Be wary of emails addressed to 'Dear Valued Customer' or emails that call you by the wrong name.
Our emails may refer to you by your Username or your first name only.