Security and Verification
Enhanced Verification
- Why do you need my employment information?
- What documents do I need to send to verify my income?
- Why have I been asked to send in documents?
- Where do I send my documents to verify my income?
- I’ve already received contact from you where I discussed my finances, why are the Compliance Team calling me?
- I’ve been asked to provide source of wealth information which is private and confidential.
Age and Address Verification
- What documents do I need to verify my payment method?
- My date of birth is incorrect. How do I change this on my account?
- What do I do if any of my details have changed?
- How can I send my documents?
- Why couldn’t I be verified?
- What documents do I need to verify my address?