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  1. Jackpotjoy
  2. Security and Verification

Security and Verification

Enhanced Verification

  • Enhanced Verification Check
  • Why do you need my employment information?
  • What documents do I need to send to verify my income?
  • Why have I been asked to send in documents?
  • Where do I send my documents to verify my income?
  • I’ve already received contact from you where I discussed my finances, why are the Compliance Team calling me?
See all 16 articles

Age and Address Verification

  • How can I send my documents?
  • What documents do I need to verify my payment method?
  • My date of birth is incorrect. How do I change this on my account?
  • What do I do if any of my details have changed?
  • Why couldn’t I be verified?
  • What documents do I need to verify my address?
See all 9 articles

Data Security

  • Subject Access Requests
  • What can I do to keep my details safe?
  • How do you keep my details safe?
  • I am in the UK/ROI but still can’t access my account?
  • Is it safe to send my documents?
  • How will I know if I need to verify my details?

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