All you need to know about Slots...
Here at Jackpotjoy we offer loads of Slot games from many different providers for you to play and enjoy. Many will be featured on the Home page, however you can find a full list of the games available to you on the Slots page.
If you're unsure on how to play the game, you can find instructions within the game itself. Typically, you can find it behind a 'Menu', 'Help', or a '?' button. The game will give you a rundown on the Paytable, and what certain symbols are worth, alongside how the bonus rounds will play out should you be lucky enough to trigger one.
Please click on one of the options below to answer any further questions that you have:
I have experienced some technical issues with my game, how do I know my game has played out correctly?
You will be able to see the name of the game, the Transaction ID, the amount wagered, and any amount won by yourself by going to Menu > My Account > History > Gaming History. There will also be a green tick next to each game that has completed correctly on our secure server.
If there is a clock, this means the game has not yet been completed and we would recommend clearing your temporary internet files to resolve this.
Are your games tested?
Yes, our games are also verified by NMi, an independent specialist in game testing. We make our results available to our external auditors and regulators as part of our commitment to game fairness.
Do you offer a demo mode?
We do offer a demo mode for most of our Slot games!
Demo Mode is an excellent way to try our games for free before you start playing with your account balance. You will be given free credits to play with and to try out the games features. You will play and win these credits with the same odds as the cash games. Don’t forget, in Demo Mode you cannot win real money as you are not playing with real money.