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  2. Payments

Payments

Withdrawals

  • Withdrawal Problems
  • Withdrawal Timescales
  • Withdrawal Guidance
  • Why has a withdrawal back to my card failed?
  • How do I withdraw?

Security and Limits

  • Operator Limits
  • Payment Security
  • I'm not sure if I have made these deposits, what should I do?
  • What do I do if someone has used my account or payment method without my permission?
  • Who should I report fraud to?

Payment Details

  • Update Payment Details
  • Payment History
  • I've blocked my card, but I can still see it on my account. Why?
  • Can I unblock a card?
  • Can you remove my card details?
  • I've not been able to register a payment method, what should I do?
  • Can I add a payment method that is not in my name?
  • How do I block a card with you?
See all 9 articles

Deposits

  • Deposit Problems
  • Deposit Methods
  • How do I make a deposit?
  • Failed Deposit
  • Depositing

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