Security and Limits

• Operator Limits
• Payment Security

• I'm not sure if I have made these deposits, what should I do?
• What do I do if someone has used my account or payment method without my permission?
• Who should I report fraud to?

Payment Details

• Update Payment Details
• Transaction History

• I've blocked my card, but I can still see it on my account. Why?
• I’m not a member, so why am I getting emails from you?
• Can I unblock a card?
• Can you remove my card details?
• I've not been able to register a payment method, what should I do?
• Can I add a payment method that is not in my name?

See all 10 articles

Deposits

• Deposit Problems
• Deposit Methods

• How do I make a deposit?

Withdrawals

• Withdrawal Problems
• Withdrawal Timescales
• How to Withdraw

• How can I check on the progress of my withdrawals?
• Withdrawing Balance