How do I verify my account?
We aim to automatically verify every account upon registration, however there are occasions where we may request that you send us documents to verify your full name, date of birth and address. We aim to review all documents within 48 hours and will be in touch with you via email as soon as possible.
How do I verify my name and date of birth?
To do this, we will require proof of ID. This can come in the form of:
- Driving Licence (Full or Provisional)
- Passport
- Birth Certificate
- National ID Card
- Official Citizen Card
How do I verify my address?
To confirm your address, we can accept the following:
- Bank or Building Society Statement (this can be a letter or a downloaded PDF file)
- A Bill (e.g., council tax, utility, or a broadband letter)
This document must show your name, address, the company letterhead and the date. The date should be no longer than 3 months ago.
Make sure that the image is clear and that the entire document is visible (all four corners should be seen), otherwise it may be rejected.