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  1. Jackpotjoy
  2. My Account

My Account

Registration and Login

  • Reset Password
  • Registration
  • I'm unable to login, what should I do?
  • I have forgotten my username, what should I do?
  • How often should I change my password?
  • I know my username and password are correct, but I still get an error, what should I do?
  • I have a message saying Remote Address Blocked. What does that mean?

History

  • How can I check my gaming history on the App?
  • What details can I see on my account?
  • How do I access my Reward History?

Update Details

  • Why do I need to verify my email?
  • Why am I receiving emails after unsubscribing?
  • How do I unsubscribe from your marketing?
  • How do I change my contact Details?
  • How can I change my password?
  • My name has changed. How do I change this on my account?
See all 11 articles

Security

  • I’m not a member, so why am I getting emails from you?

Closure

  • I closed an account with your sister site. Could this be why my account is closed?
  • How do I close my account?
  • It says my account is closed, what should I do?
  • What is the quickest way to close my account?
  • Why has my account been closed?

Verification

  • Speak With Our Verification Team

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